Privacy Policy

1. Introduction

JadiAi (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our AI-powered Instagram DM automation platform.

This platform is owned and operated by zenitron general trading l.l.c, licensed under number 1111791, registered in the United Arab Emirates, Dubai.

2. Information We Collect

• Account information: Your name, email address, and authentication credentials when you register.
• Instagram data: Messages, conversation history, and page metadata accessed via Meta’s APIs with your consent.
• Lead information: Names, phone numbers, and other details voluntarily shared by your Instagram followers during conversations.
• Usage data: Log data, analytics, and performance metrics to improve our service.

3. How We Use Your Information

We use your information solely to provide and improve the JadiAi service: automating DM responses, generating analytics, displaying leads in your dashboard, and ensuring platform security. We do not sell your data to third parties.

4. Data Sharing

We may share data with trusted third-party service providers (such as cloud hosting and AI inference providers) solely to operate the platform. All providers are contractually bound to protect your data. We may also disclose information if required by UAE law or to protect our legal rights.

5. Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on applicable law, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us through the JadiAi dashboard or support channels.

8. Cookies

JadiAi uses cookies and similar technologies for authentication, analytics, and service functionality. You may disable cookies through your browser settings, though this may affect platform performance.

9. Third-Party Services

Our platform integrates with Meta (Instagram) and other third-party services. Their data practices are governed by their respective privacy policies. We encourage you to review those policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the platform or by email.

11. Contact

For privacy-related questions or data requests, please contact zenitron general trading l.l.c through the JadiAi dashboard or at our registered business address in Dubai, United Arab Emirates.