Instagram DM automation

AI-powered Instagram DM automation for your business

JadiAi is an AI chatbot for Instagram DMs. It reads your approved business knowledge, answers customer questions, replies to comments, and turns every conversation into a qualified lead your team can follow up.

Start with 30 free credits
Instagram Business account linked to a Facebook Page required
  • Auto-replies grounded in your own business data
  • Lead capture with contact details and intent
  • Comment replies and AI follow-ups
  • Manual takeover whenever a person should reply
@your.shop
DM automation on
22:38
Hi! Is this item available in my size?
Yes. Which color were you looking for?
Black — and what's the delivery time?
Black is in stock and delivery takes 2–3 days. What's the best number to reach you?
0912··· ····
New lead captured
Product inquiry · Ready to follow up
AI replies in Instagram DMsAutomatic comment repliesStory replies with visionVoice note transcriptionAI follow-ups inside the 24-hour windowMulti-language answersAI replies in Instagram DMsAutomatic comment repliesStory replies with visionVoice note transcriptionAI follow-ups inside the 24-hour windowMulti-language answers
What it does

An Instagram auto-reply assistant that knows your business.

JadiAi automates the repetitive work across DMs, comments, stories, and voice notes — always inside the rules and knowledge you set.

DM automation

AI replies in your DMs

JadiAi answers Instagram direct messages using the products, prices, policies, and business details you approve. It replies in your tone and hands the conversation to you when a human should step in.

Comments

Automatic comment replies

Every comment on your posts and reels gets an on-brand public reply. JadiAi reads the media and caption first, ignores negativity when you want silence, and turns interested commenters into DMs.

Vision

Story replies with vision

Image or video story replies are analyzed on the spot. JadiAi understands what the customer is reacting to and answers in exact context.

Voice notes

Voice note transcription

Customer voice messages are transcribed and used to prepare a written reply, so a voice note never goes unanswered.

Follow-ups

AI follow-ups

When a conversation goes quiet without becoming a lead, JadiAi writes a personal re-engagement message and follows up — inside Instagram's 24-hour window.

Multi-language

Replies in your customers' language

Set one language, or let it auto-detect and reply in whatever the customer writes — English, Persian, Arabic, Russian and more. Live currency conversion and simple calculations are handled on the fly.

Shared inbox

Manual takeover

Review every conversation in a shared inbox and send a manual Instagram reply whenever a person should take over from the automation.

Knowledge

Answers from your own sources

Websites, product catalogs, spreadsheets, and other approved sources are connected once and used live to answer buyer questions with real data.

Lead capture

Every automated conversation ends in a clear lead.

When a conversation shows buying intent, JadiAi captures the contact details naturally inside the chat, summarizes the whole conversation, and hands your team a prioritized list — not a messy inbox.

  • Name, phone or email, and product interest captured in the conversation
  • Auto-labeled by intent — Hot, Warm, Follow up
  • AI summary of the full conversation for each lead
  • Each sales rep gets a private login link and sees only their leads
  • Insights on common questions, requested products, and messaging patterns
Leads
From your automated DMs
L
Layla A.
Linen shirt · size M
Hot
O
Omar R.
Delivery · Dubai Marina
Qualified
S
Sara M.
Booking · Saturday 4pm
Follow up
Y
Yara H.
Gift set · price
New
When JadiAi cannot answer, it saves the conversation as a lead and lets you follow up personally.
How it works

From signup to an automated inbox in four steps.

The dashboard guides you through knowledge, connection, and assistant settings — nothing replies on your behalf before you choose to turn it on.

  1. 01

    Create your account

    Sign up and add your business information — products, prices, policies, and the answers JadiAi should use.

  2. 02

    Connect an eligible Instagram account

    Connect an Instagram Business account that is linked to a Facebook Page. Personal accounts are not supported.

  3. 03

    Review settings, then go live

    Complete the guided assistant setup and review auto-reply — replies stay off until you turn them on. Use your 30 free credits to test replies on real conversations.

  4. 04

    Top up when you need more credits

    Buy prepaid credits once, as needed — credit packs do not renew automatically. If your balance reaches zero, the assistant pauses until you add more.

Credits

Prepaid credits. No subscription.

Credits are prepaid, one-time purchases with no automatic renewal. One balance covers supported Instagram activity — and WhatsApp, when it is enabled for your account as a supplemental channel.

How credits are used

  • First AI reply in a new conversation1 credit
  • Ongoing messages3 credits / 1,000 messages
  • Qualified lead captured1 credit / 100 leads
  • AI follow-up sent1 credit / 200 follow-ups
  • Comment reply1 credit / 1,000 replies
  • Voice note transcribed1 credit / 1,000 voice notes
  • Story reply with visionFree

Returning contacts cost no extra for 3 days. Custom top-ups are $0.10 per credit. The assistant pauses when your balance hits zero.

Credit packages

Buy credits once and top up whenever you need more. Current packages:

300
credits
$39
1,000
credits
$69
3,000
credits
$129

Start free, buy once

New accounts start with 30 free credits after connecting an eligible Instagram Business account linked to a Facebook Page. After that, buy credits once and top up as needed — no automatic renewal.

FAQ

Questions about Instagram DM automation.

How JadiAi automates your DMs, what it costs, and how to get started.

Put your Instagram DMs on autopilot.

Create your account with 30 free credits, connect an eligible Instagram Business account linked to a Facebook Page, and review every setting before replies go live.