Understands voice messages

AI voice note transcription for Instagram.

Customers send voice notes because it's faster for them. JadiAi hears every one in your Instagram DMs — transcribes it word for word, saves the text on the conversation, and prepares a reply that answers what was actually said.

Setup requires an Instagram Business account linked to a Facebook Page. No credit card to start.

Instagram DM
Assistant listening
22:38
0:14
Transcribed

“Hey, I ordered the black one on Sunday — can I change the size to medium? And do you ship to Dubai?”

Of course — I can change that order to a medium before it ships. And yes, we deliver to Dubai in 2–3 days. Want me to update the size now?
Transcript saved on the conversation
Size change · Delivery question
Why voice notes

Your customers already stopped typing.

Voice notes are how your customers talk

Typing is slow. When a customer has a real question about an order, a size, a price, or delivery — they hold the mic button and talk. In Instagram DMs that voice note is your hottest lead.

Voice notes get skipped

Nobody on a busy team plays back every voice message. They sit unread, the customer waits, and by the time someone listens the buyer has already messaged the next shop.

JadiAi turns speech into a handled conversation

Every voice note in your Instagram DMs is transcribed word for word, kept on the conversation as searchable text, and answered from your own business knowledge — as if someone listened and replied instantly.

What it does

A voice message never goes unanswered.

JadiAi turns every Instagram voice note into text, context, and a reply — always inside the rules and knowledge you set for your assistant.

Transcription

Word-for-word transcription

Every customer voice note in your Instagram DMs is transcribed automatically — the full text is saved on the conversation so anyone on the team can read it instead of listening back.

AI reply

A reply that heard them

The transcript is read together with your business knowledge — products, prices, policies, FAQs — so the written reply answers the exact question the customer asked out loud.

Shared inbox

Searchable conversation history

Because transcripts are stored as text, you can search past conversations for anything a customer said — a product name, a complaint, a delivery request — without replaying audio.

Multi-language

Any language they speak

Voice notes are transcribed in whatever language the customer speaks. Replies follow your assistant's language settings — one fixed language, or auto-detected per customer.

Media

Photos add context

When a voice note comes next to a photo — an order screenshot, a product picture — the image is understood too, so the reply covers both what was said and what was shown.

Leads

Leads captured while you sleep

When a conversation shows buying intent, contact details are captured naturally in the chat and the lead lands in the same prioritized list your team already works from.

Control

You stay in control

Review every conversation in the shared inbox and step in personally whenever a human should take over. Auto-reply stays off until you choose to turn it on.

Connection

Official Instagram connection

Instagram connects as a Business account linked to a Facebook Page through the official integration — no unofficial bridges, no risky workarounds.

The journey of one voice note

From mic button to handled conversation.

  1. 01

    Voice note arrives

    A customer holds the mic button in your Instagram DMs and talks — 30 seconds about an order, a size, a delivery date.

  2. 02

    Transcribed instantly

    JadiAi converts the audio into exact text and saves the transcript on the conversation for your whole team to read.

  3. 03

    Answered from your knowledge

    The transcript is read against your products, prices, and policies, and a written reply is prepared that responds to what was actually said.

  4. 04

    Lead saved if it's a buyer

    Buying intent is captured as a lead with the conversation attached — ready for your team to follow up and close.

Credits

Transcription is nearly free. Prepaid, no subscription.

Credits are prepaid, one-time purchases with no automatic renewal. One balance covers your Instagram activity — voice note transcription included.

How credits are used

  • Voice note transcribed1 credit / 1,000 voice notes
  • First AI reply in a new conversation1 credit
  • Ongoing messages3 credits / 1,000 messages
  • Qualified lead captured1 credit / 100 leads
  • AI follow-up sent1 credit / 200 follow-ups
  • Comment reply1 credit / 1,000 replies
  • Story reply with visionFree

Returning contacts cost no extra for 3 days. Custom top-ups are $0.10 per credit. The assistant pauses when your balance hits zero.

Credit packages

Buy credits once and top up whenever you need more. Current packages:

300
credits
$39
1,000
credits
$69
3,000
credits
$129

Start free, buy once

New accounts start with 30 free credits after connecting an eligible Instagram Business account linked to a Facebook Page. After that, buy credits once and top up as needed — no automatic renewal.

How it works

From signup to transcribed voice notes in four steps.

  1. 01

    Create your account

    Sign up and add your business information — products, prices, policies, and the answers JadiAi should use.

  2. 02

    Connect Instagram

    Connect an Instagram Business account linked to a Facebook Page through the official integration — a guided setup walks you through it.

  3. 03

    Review settings, then go live

    Complete the guided assistant setup and review auto-reply — replies stay off until you turn them on. Use your 30 free credits to test it on real conversations.

  4. 04

    Voice notes handle themselves

    Every customer voice message in your Instagram DMs is transcribed and answered from your knowledge. Top up with prepaid credits when you need more — packs never renew automatically.

FAQ

Questions about voice note transcription.

How JadiAi handles customer voice messages in your Instagram DMs, what it costs, and how to get started.

Ready when you are

Create your account and never miss a voice note.

Sign up now, connect your Instagram Business account, and your next 30 credits are free. Every voice note in your DMs becomes a transcript, a reply, and — when it's a buyer — a lead.

30 free credits · No credit card to start · Prepaid credits, no auto-renewal